Privacy Policy

At Vivo Zebra, accessible from vivozebra.us, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Vivo Zebra and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@vivozebra.us.

Information We Collect

When you visit Vivo Zebra, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Store, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Store, and information about how you interact with the Store.

When you make a purchase or attempt to make a purchase through our WooCommerce store, we collect certain information from you, including:

  • Identity Data: Name, billing address, shipping address.

  • Contact Data: Email address and phone number.

  • Financial Data: Payment information (processed securely through encrypted gateways; we do not store your full card details).

How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Store. This includes:

  • Processing your payment information.

  • Arranging for shipping (Free shipping on all products).

  • Providing you with invoices and/or order confirmations.

  • Communicating with you regarding your 8-10 day delivery window.

  • Screening our orders for potential risk or fraud.

Cookies and Web Beacons

Like any other e-commerce website, Vivo Zebra uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For WooCommerce users, we use cookies to keep track of cart contents while you’re browsing our site.

Shipping and Logistics Partners

To fulfill our promise of Free Shipping and ensure your order arrives within the 8-10 day delay period, we share your name, shipping address, and phone number with our trusted courier partners. These third parties are only authorized to use your information to perform these services for us.

Data Retention

When you place an order through the Store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of certain territories (such as the EU or California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Email: contact@vivozebra.us Website: https://vivozebra.us/