Contact Us

At Vivo Zebra, we value our community and are here to assist you with any questions, concerns, or feedback. Whether you are looking for more details on a product or need an update on your shipment, our team is ready to help.

How Can We Help?

Before reaching out, you may find a quick answer in our most frequently asked areas:

  • Shipping Status: Please remember our standard Free Shipping includes a processing and delivery window of 8-10 business days.

  • Order Tracking: Your tracking number is sent via email as soon as your order is dispatched.

  • Cancellations: Requests must be made within 12 hours of purchase.

Get In Touch

The most efficient way to reach our support team is via email. We aim to respond to all inquiries within 24–48 hours (excluding weekends and holidays).

Email: contact@vivozebra.us

Official Website: https://vivozebra.us/

Send Us a Message

If you prefer, you can use the contact form below. Please include your Order Number if you are reaching out regarding an existing purchase so we can assist you faster.

Operating Hours

Our digital doors are always open, but our support team typically operates during the following hours:

  • Monday – SUNDAY: Anytime for phone calls

Our Commitment

We appreciate your patience and your business. At Vivo Zebra, we are committed to transparency and high-quality service. If you haven’t heard back from us within 48 hours, please check your “Spam” or “Promotions” folder, as our replies can sometimes end up there!